Streamline your customer experience

Engage with and respond to Trustpilot reviews directly from Sprinklr.


79% of consumers say that when a company responds to negative reviews and comments, it increases their trust in the brand.

Build a better customer experience

Use this integration to manage all your reviews from Sprinklr without logging into Trustpilot or changing your existing customer service workflow.

Incorporate workflows, automation, SLA reporting dashboards, and more for an enhanced channel-centric workflow and customer engagement. By unifying your customer engagement channels, you can build stronger relationships and loyalty.

*The integration is available with certain Trustpilot plans.

Trustpilot Yext

Connect to Sprinklr without any coding

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1. Connect your accounts

From your Sprinklr dashboard, follow the prompts under Platform Setup to connect to Trustpilot.

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2. Configure your settings

Add a Trustpilot Column to Sprinklr and set up your Workflow Properties and Custom Properties.

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3. Manage Trustpilot reviews

Now you can manage, respond to, and report on Trustpilot service reviews from Sprinklr.

Log in to Sprinklr for the full guide

Display great reviews on your store today

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